Getting Started

Trend Circle is an online platform that allows its customers to buy and sell pre-owned luxury and premium products (clothing, shoes and accessories).
Trend Circle is the ideal brand for anyone who dreams of having a diverse closet or who desires to earn money by selling his/her products. It is also the perfect solution for everyone who looks for quality products at lower prices.
We commit to offer a solution that decreases the ecologic footprint of the textile industry, by providing the opportunity of having an infinite closet, based in a shared culture within a community mediated by us.

Trend Circle sells authentic clothing and accessories of luxury and premium brands, both for women and men. We want to please each of our clients; therefore we provide a wide range of products in different conditions:
Never Used – articles that were previously owned but not used; can have the tag, or not, and do not show any defects or alterations.
Very Good condition – articles that were previously owned but used in very few occasions and that were extremely well maintained; can have some minor defects and signs of use, properly mentioned in the description and visible in the photos.
Good condition – articles that were previously owned and used but well maintained; can have some defects and signs of use, properly mentioned in the description and visible in the photos.
Average condition - articles that were used frequently and that show defects and signs of use, these alterations are properly mention in the description and visible in the photos.

Every item is carefully selected and authenticated by our experts. We do not accept products that are counterfeit, and we put all our effort in the accurate authentication of the products. However, if a counterfeit item is accidently sold, we assure that the buyer will be refunded with the total amount of the purchase (including the shipping costs).
All products are pre-owned, therefore some of them may contain some marks of use or defects. These situations are described in detail on the product’s description.

You can access our privacy policy here.

Do not hesitate to contact us! You can use our contact form here or the following contacts:
Email: info@trend-circle.com
Telephone/WhatsApp: +351 931 409 61
Intagram: @trend.circle

We ship orders to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Iceland, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Netherlands, North Norway, Poland, Portugal (Continent), Portugal (Madeira and Azores), Romania , Serbia, Slovakia, Slovenia, Spainm Sweden, Switzerland, Turkey, United Kingdom.
You can check our shipping costs and more information about our deliveries and return policy here!

To purchase an item, you do not need to create an account. It is possible to purchase as a guest, but you will still need to provide us some information in order to process your order. However, if you do create an account you will have many advantages that you will not want to miss:
- You can sell your products to us
- You can create your favourite list with all the items you like the most
- You can choose to receive our emails with the latest news
- You can have access to exclusive discounts
- You can track your orders and see your purchase history
It is very easy to create an account! You can register with Google, Facebook or directly in our form.

We accept any debit or credit card (including Visa, Mastercard, Maestro, American Express, Apple Pay and Google Pay), ATM reference payments, MB Way and PayPal.
You do not need to worry about the payment process, we guarantee that all transactions are made with the maximum security.

Buy

1) Choose the product (s) you want from our collection of items;
2) Add the product(s) to the bag;
3) Pay securely;
4) Receive your product(s) at home and enjoy!

After confirmation of payment and availability of the desired product, the order shipment will be completed within five (5) business days, except for Azores and Madeira which could be up to seven (7) business days.

If you have bought a product, after receiving it you have 15 days to return it. To be eligible for return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original package. To start a return, you must fill the return form here. If your return is accepted, we will send the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Shipping costs in case of return are paid by the customer. To learn more check our return and refund policy here.

SELL

1) In your closet look for any luxury and premium items that you would like to sell;
2) Fill our form with information about your product(s) and add photos;
3) Wait for our feedback;
4) If the product is accepted, send it to us. After verifying the authenticity, we take care of the rest for you! (photos, cleaning, selling, shipping);
5) Receive your commission!

It is very important that you read carefully and accept our Terms and Conditions.
Trend Circle works with consignment model.
You should start buy filling our selling form and if we accept your proposal you should send the product to us. After that, we are responsible for taking care of all the process that involves selling your items. From taking photographs, to getting the item available on the website and sending to the client. The consignment has a period of 3 months, and if the item is sold, you will receive your payment in the following month, by bank transfer. If the item is not sold, you will receive the item back in the end of the period.

1) Fill all the mandatory fields;
2) When considering prices please keep in mind the following aspects: condition, desirability, age, material, brand and check similar items for guidance;
2) Please be honest about the condition of the item. If the item has marks or is slightly damaged, it needs to be stated it in the “description” and seen in the photos. Please include as much detail as you can;
3) Please try to send photos that are clear and in which all marks can be seen. Also, send photos of all the product’s perspectives (front, back, side, interior).

We accept authentic clothing and accessories of luxury and premium brands, both women and men. We carefully select all our items in order to provide you with the best and most unique products. Firstly, we need to analyse the form that you sent us to evaluate the product and establish a selling price. However, after receiving the product, we can still reject it if it is not authentic or adjust the price if the conditions are not as described in the form. Trend Circle is against counterfeiting. If you try to sell us a fake product, we will be obliged to notify the authorities.

First, you should fill and submit our selling form. Then, after we accept your product you should send it to us, following the instructions that we will send to you through email.

Every time your item is bought you will be notified. The payment will be made by bank transfer, in the following month of the purchase. The commission of Trend Circle will be reduced from the purchase price. The percentage of the Trend Circle is 35% in products with a price below 400 €, 30% in products with a price between 400 € and 1000 € and 25% in products with a price greater than 1000€.

The owner of the product is the one who decides the selling price. We suggest calculating between 30% and 50% of the original price of the product. When considering prices please keep in mind the following aspects: condition, desirability, age, material, brand and check similar items for guidance. When we are evaluating your form, we will check if we agree with the price suggested, if not, we will propose another price that you can accept or not. Please keep in mind that Trend Circle charges a commission between 25% and 35% of the value of each purchase, to cover our expenses of management and maintenance of the articles (authentication, cleaning, photographing, product management on the website, packaging, and transportation).